April 25 2007:
Dear Customers,
I thought Id update you all to what has been happening with H.B.E. as of
late.
My email has been on the fritz over the past while and I am sincerely sorry
if that has caused an inconvenience for anyone. Calling me is still the
best way of getting in touch with me. I've had many complaints about the
email situation and all I can do is try and sort it out and give you my
humble apologies. A new email address will be coming in a short time.
If you need to get in touch with me, PLEASE DON'T EMAIL ME. CALL ME AND I
WILL RETURN YOUR CALL WITHIN 48-72 HRS OR SOONER. When I get my email
issues resolved then I will let everyone know.
After much thought, I've come to a fairly major decision regarding my orders
and the general "state of the company". I will be DRASTICALLY reducing the
amount of work I take on over the next 6-12 months in order to get caught up
on my current workload.
I may quit taking orders altogether for a while or may just do them on a
very limited basis. As of today, my lead times for orders taken will be up
to 12 months out.
I hope that doesn't upset to many of you but have to do this in order to get
a better grasp on my workload. I appreciate all of your patience and look
forward to hearing from you.
After this is all said and done, hopefully Ill be down to a 1-4 week lead
time like Id love to have now.
For all of you who have work in the que and you have questions. Again,
please call me... do not email me... at least not currently.
You are all in my prayers... God bless.
Eric Larsen
HBE Specialty LeatherWorks